Frequently Asked Questions
Q: Is it possible to deploy an iControl system without networking? For example, if I only have one sensor that needs to report in?
A: Yes. You may utilize an iControl system comprised of a single iDAC configured with Wide Area Network (WAN) capability for communications (thus performing the gateway function of an iGATE). However, in the event that you have multiple sensors within a relatively close geographical area, it may make more sense to share resources (share one cell or satellite service, to communicate data from multiple sensors on a wireless network). In the long run, this may be a more cost effective solution.
Q : What type of WAN capability does iControl support?
A: iControl is constantly working to add the most up to date technology for your communications needs. Please contact your sales representative for the latest available capabilities. The WAN types supported at the time that this document was written, include cellular, PSTN, satellite, Ethernet, and 802.11 wireless.
Q: There are so many different options. What is the best way to determine what criteria are necessary to help me configure the right solution for my company’s monitoring needs?
A: Because you have so many options, it’s important that you first take stock of your communication and reporting needs and geographical restrictions, if any. The best way to do this, is to answer the iControl Customer Survey. Your systems integrator (authorized iControl Partner) can help you with determining the best configuration for your unique requirements.
Q: Does iControl’s MATTS system utilize RFID technology?
A: No. RFID technology is primarily employed in supply-chain management applications. With respect to cargo containers, the RFID tags can only communicate over relatively short distances to a “reader”, which bounds the application to a port- or ship-centric environment. MATTS tags transmit data (location, alerts) and receive directives (queries, parameters) via an adaptive, multimode communications architecture with embedded LAN and WAN capabilities. This maximizes MATTS worldwide availability and operation in that cooperative networks are not required for communications or location determination.
Q: What makes iControl’s MATTS solution different from other wireless tracking and monitoring communications systems?
A: The U.S. Department of Homeland Security is funding the Marine Asset Tag Tracking System program as part of its integrated approach to container security. MATTS requirements and systems will define the standard for DHS-approved communications and tracking solution. iControl is working with U.S. and international governments and commercial shippers to ensure that the MATTS communications standards are secure, reliable, reasonably priced, and commercially viable.
Q: How is iControl’s iDAC product different from traditional SCADA systems?
A: iControl’s iDAC product is part of an integrated solution that allows businesses to remotely monitor and control their assets from the other side of the world – not just the other side of the room. Our solution does not stop at the system being monitored, it stops at the person who needs the information – no matter where they are.
Q: What kind of Return on Investment can I expect from using iControl’s products?
A: First of all, iControl is able to keep our product costs low compared to our competitors. We do this by utilizing the same core products throughout a variety of industries. Industry-specific interfaces are added as modules and different protocols can be implemented on the fly. This broad use of our products means that the development costs are spread out and the innovations are driven by a greater number of users. Depending upon your industry and current mode of operation, typical ROI numbers range from 5 to 20. The investment is low and the gains come from increased productivity and accurate, real-time reporting. The higher ROI numbers have been realized by businesses that sell or lease equipment based upon the uptime of very remote equipment, such as natural gas compressors. iControl’s products show the trends of the equipment and are used to diagnose potential problems. The shutdown of the equipment is prevented and the revenue continues to flow.
